Have you planned for audits, cycle counting and replenishment?
Have all warehouse workers including all shifts and seasonal workers been trained and tested on how to properly use all the necessary equipment? Do you have all the necessary equipment and mobile devices ready and in full working order for your workforce, including for seasonal workers?
Are all warehouse storage areas clearly marked and labeled in a manner that is easy to read? Are aisles and storage areas organized for fast, easy navigation without errors? If overflow temporary storage was added, can it be easily navigated? Have you consolidated pallets to free up more warehouse rack positions? Have you ensured that primary warehouse locations are filled to maximum levels?
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Have you considered inserting additional pallet racking in the warehouse in areas such as above dock doors or flow racks? Ensure that your warehouse has adequately prepared and positioned staging areas, locations for top selling and popular items and fast-moving inventory. Using the reporting capabilities of your WMS, take a detailed look at daily operations including order and shipment volume by day. Make sure you plan work schedules and resources accordingly. Use reports and dashboards from your warehouse management system to calculate service level goals for key warehouse metrics including orders or boxes per hour per employee, lines picked per hour per employee etc.
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To encourage peak performance, you may find it useful to post dashboards demonstrating performance metrics in a highly visible area where warehouse workers can see them. After comparing projections, determine if you need help from a staffing agency to backfill your warehouse workforce if needed. Use reports and dashboards to help motivate your workforce and keep everyone on track for peak performance.
If your warehouse or distribution center is using an outdated, inflexible legacy WMS, you may unable to satisfy the needs of online retailers. E-commerce omnichannel fulfillment is demanding. The immense flood of rapid- fire orders requires that warehouse management solutions can handle very high volumes of transactions as well as extremely fast operational processing without locking up screens and functionality.
Although you may be able to accomplish most warehouse tasks, doing so may require workarounds. Workarounds drain away efficiency from effective warehouse operations. This often leads to loss of time, more errors and wasted labor.
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Workarounds sometimes originate when workers are unaware that a process has been changed or has not been trained in the new process or technology that was adopted. Sometimes out of frustration, warehouse workers adapt business processes because the technology they are using is outdated and is not flexible enough to accommodate changes or cannot be upgraded. To help with this, create a system of accountability and focus on accurate operations. Pay careful attention to workarounds.
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First, find out why the workaround was developed and was deficiency it addresses. Next, determine if the workaround solves or causes problems. If an error is made at the onset of the picking process, the person who made the error is less likely to be concerned as it is likely that downstream, someone such as a packer will notice and fix the mistake.
Errors are costly to warehouse operations. Once an error is made, labor resources are needed to correct the mistake, quite a downward spiral in terms of productivity. Mistakes can also have more nebulous costs, such as a reduction in customer satisfaction as well as costs that are quantifiable such as in drops in order fulfillment rates, labor productivity and overall business efficiency.
Running a two-hour simulation of peak volume can help you isolate and address problem areas. Your technology and your staff must be able to perform at top levels in peak conditions. Shop Verishop with We're now Rakuten. Stores pay Rakuten a commission for sending you their way, and Rakuten shares the commission with you as Cash Back.
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